Privacy Policy

BLACKWOOD CONSULTANTS LTD PRIVACY POLICY

Your privacy is extremely important to us and therefore please read this privacy notice as it contains important information on who we are, how and why we collect, store, use and share personal information, your rights in relation to your personal information and how to contact us and authorities if you have a complaint.

Who we are

Blackwood Consultants Ltd collects, uses and is responsible for certain personal information about you. This is regulated under the General Data Protection Regulation which applies across the European Union including the United Kingdom and we are responsible as ‘controller’ of that personal information.

This Privacy Policy does not apply to the practices of third parties that we do not own or control.

The personal information we collect and use

We may collect your name, address, phone number and email address along with information of a personal nature that is relevant to our work together. If you have subscribed to our newsletter or information documents Blackwood Consultants Ltd may use your full name and email address.

How we use your personal information

We use your name and email address to communicate with you during our work together and if you have subscribed to our newsletter w will use this information to send you newsletter updates or information regarding special offers. We may use the information of a personal nature that you have provided us with (and which is relevant to our work together) to aid the counselling, coaching, consultancy, and training services we offer you.

Who we share your personal information with

In line with the general confidentiality and privacy of our work, no information will be shared with other people, except with our consulted supervisory colleagues, other consultants within the organisation, (purely on a needs-to-know basis) and one of whom – the professional executor - will hold your contact details to be used only in the event of my incapacitation or death. In exceptional ethical or legal circumstances (for example where your safety of that of others may be at risk) it may be necessary to give information to relevant authorities.

In such situations, unless there are contraindications, you will be informed, and the circumstances will be discussed fully. 

We will not share your personal information with any other third parties.

We will only share personal information with law enforcement or other authorities if required by applicable law.

How long your personal data will be kept

We will erase any information and notes 7 years after the end of our work together (Contract and Civil Law Statute of Limitation requires they be kept for this time). 

We will hold your email address on our mailing lists until you decide to unsubscribe. We will delete your details if you unsubscribe.

Reasons we can collect and use your personal information

We rely on Your Consent (that you have given clear consent for us to process your personal data for a specific purpose) as the lawful basis on which we collect and use your personal data.

Your rights

Under the General Data Protection Regulation, you have a number of important rights free of charge. In summary, those include rights to:

· fair processing of information and transparency over how we use your use personal information

· access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address

· require us to correct any mistakes in your information which we hold

· require the erasure of personal information concerning you in certain situations

· receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations

· object at any time to processing of personal information concerning you for direct marketing

· object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you

· object in certain other situations to our continued processing of your personal information

· otherwise restrict our processing of your personal information in certain circumstances

For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals’ rights under the General Data Protection Regulation.

If you would like to exercise any of those rights, please contact us at: info@blackwoodconsultants.co.uk

· let us have enough information to identify you (e.g. your name and email address),

· let us know the information to which your request relates

· If you would like to unsubscribe from any email updates you can also click on the ‘unsubscribe’ button at the bottom of the email. It will be removed immediately.

Keeping your personal information secure

In order to comply with the new GPDR regulations your contact details and any notes are kept solely for the purposes of our therapeutic/coaching /training work together. These notes may be manual documents kept in a secure place or electronic documents (including emails) kept securely on a password protected computer or encrypted cloud-based system. 

How to complain

We hope that we can resolve any query or concern you raise about our use of your information.

The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or by telephone: 0303 123 1113.

Cookie Policy

What Are Cookies?

Cookies are bits of information (memory files) stored in your browser by sites you visit. As is common practice with almost all websites, this site uses cookie to improve your experience by remembering your preferences and enable other cookie-based features (e.g. analytics).

Our Cookies

When you submit data through a form such as those found on contact pages or comment forms, cookies may be set to remember your user details for future correspondence.

In order to provide you with a better experience and remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page.

Third-Party cookies

In special cases, we also use cookies provided by trusted third parties like Google Analytics. Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content.

How To Disable Cookies?

Most browsers let you refuse to accept cookies. See your browser Help or Tool for how to do this. Be aware that disabling cookies may affect the functionality of this and many other websites you visit. Therefore, it is recommended that you do not disable cookies.

Changes to this privacy notice

This privacy notice was published on 24thMay 2018 and last updated on 24th May 2018

We may change this privacy notice from time to time. You should check this policy occasionally to ensure you are aware of the most recent version.

How to contact us

Please contact us if you have any questions about this privacy notice or the information we hold about you.

If you wish to contact us, please send an email to info@blackwoodconsultants.co.uk

If you would like to exercise any of those rights, please contact us at:

Blackwood Consultants Ltd.

23 Austin Friars, London EC2N 2QP