Change Management



The secret of change is to focus all your energy not on fighting the old, but on building the new.” Socrates

We live and work in an increasingly complex, highly competitive and fast-paced society, in which change is now the norm.  This can create challenging situations,  bringing resistance and stress if un-acknowledged and unresolved. It is therefore vital that there is a team culture that creates and drives effective change; 

building resilient behaviours and a solution-focussed way of being. 

To some people, change is fearful – to others it is a challenge. How we perceive change determines how we deal with it. 

This 1 day course helps you:

  • Increase your awareness and understanding of the change process.
  • Equip you with strategies to help both yourself and others at managing change. 
  • Provide you with the skills and resources to see change more as an exciting challenge rather than something to be feared.
  • Give you the ability to manage your own thoughts and feelings about change more positively.
  • Help you find the positive results that can be had from change.

Leadership Skills



A good leader? Or a good manager? What’s the difference?

Leadership is about creating a vision for the future, communicating that vision, and helping people subscribe to it. Managers, on the other hand, ensure that the vision is implemented efficiently and successfully

In this course we will explore:

  • Clarity of what leadership means; to you and to others.
  •  Different leadership styles – help you to identify your own style and how you may want to cultivate others for optimum performance.
  • How to identify your own strengths and areas you would like to develop.
  • Consider the need for flexibility in leadership and what this means.
  • Communicating a ‘shared’ vision
  • Beliefs and values
  • Techniques for motivating and inspiring others.
  • Holding people to account/having difficult conversations.
  • Distributed leadership.

Stress Management/Positive Thinking



“Stress is not what happens to us. It’s our response TO what happens. And RESPONSE is something we can choose.” — Maureen Killoran

In our world today, there are few people who escape from stress. So it is vital that we learn to manage stress, using strategies to enable us to not only help ourselves, but our colleagues also. 

In this one day course, you will learn: 

  • What stress is.
  • What it does to our bodies and minds.
  •  What strengths we have as individuals that help us to manage it best
  • The importance of physical and emotional wellbeing.
  • Support systems.
  • Mindfulness techniques. 
  • Ways to alleviate stress when it has got out of control.
  • Building a personal first aid/action plan to help in the future.




‘You can’t stop the waves, but you can learn to surf’ Jon Kabat-Zinn

Imagine a workplace where people interact in a calm and balanced way, whatever stresses their daily work brings them.  It would be an inspiring place to be, and is likely to have a dramatically positive effect on the people, the working environment and productivity.

Mindfulness is a process which helps us to pay attention to, and see more clearly, what is happening in our lives. Whilst it does not eliminate life’s pressures, it can help us to deal with them in a calmer and more helpful manner. Becoming more aware of the present moment can help us enjoy the world around us more and understand ourselves better. 

The benefits of mindfulness include reductions in stress and improvements in our mental state. It can lead to a greater peace of mind, more productivity at work and better sleep; overall it can lead to a sense of feeling happier within oneself and having better relationships with others. 

In this one day course, you will learn:

  • A better understanding of the theory and practical application of Mindfulness at work.
  • How to improve attention and concentration.
  • Tools and strategies to increase your clarity, focus and concentration.
  • How to limit the effects of work-related stress, and to remain focussed and calm with challenging situations.
  • How to respond to difficult states of mind such as worry and lack of confidence in oneself.
  • How to use mindfulness to reduce conflict between staff members, and improve communication skills and cohesion of the team.

Mental Health Awareness


Growing research demonstrates the importance of mental health and wellbeing in relation to our performance and effectiveness at work. There are clear links between our physical and mental health that further supports the case for protecting mental health and wellbeing at work too. Poor mental health is associated with an increased risk of diseases such as cardiovascular disease, cancer and diabetes, while good mental health is a known protective factor. Poor physical health also increases the risk of people developing mental health problems’. 

In this one day course you will:

  • Gain a deeper understanding of mental health in today’s society.
  • Deepen your understanding of the issues that impact on and relate to people’s mental health.
  • Learn practical skills that can be used every day, including being able to spot the signs and symptoms of mental health issues and guide people towards appropriate support.
  • Understand more about the stigma surrounding mental health and how to address this in the workplace environment.
  • Help people to recognise the importance of staying ‘mentally healthy’ and how to achieve this.

Resilience-Managing Energy



Resilience is the ability to recover and bounce back from adversity and hardships, feeling stronger and more able to cope. Resilient people demonstrate greater flexibility, more energy, mental agility and ability to perform better. They tend to have better relationships and support networks, which help them in times of need.

Although resilience is partly about your personality, there are also skills which can be learnt to help you boost your ability to cope and forge ahead stronger and clearer. Our resilience training aims to help you and your colleagues/ employees develop these skills.

This one day course will help you to learn and understand: 

  • What resilience is and how it affects your life, your team and your working environment.
  • Team dynamics and why we behave as we do.
  • How we change under pressure. 
  • How to recognise your strengths and how you can use these to build resilience.
  • The importance of respecting differences and how to minimise conflict.
  • How to set and maintain your own emotional boundaries
  • Create a self-care plan which will allow you to constantly build upon your own emotional resources. 

Addictions Awareness


Addictions may be to alcohol, drugs, (street or prescription), work, gambling, gaming, shoping, sex or a host of others behavioural problems. Whilst there is still debate about whether it is a disease or not, it is true to say that it causes immense distress for thousands of people in the UK alone. Precipitating factors include; pressures at work, feelings of inadequacy and low-self-esteem, difficulties at home, and a troubled past or upbringing. The effect on the suffering individual is undoubtedly great, and will most likely have a severely detrimental impact upon their work performance and relationsips. 

We povide half and full day training courses for employers/employees.

You will learn:

  • The nature of addiction- biological/psychological model
  • Signs & symptoms of addiction
  • How alcohol affects the brain and body
  • Drugs and their effects
  • What to look for
  • Cycles of change
  • What you can do to help
  • Assesment guide

Managing Difficult People/ Conflict Resolution



‘A problem, any problem, is the difference between what you have got and what you want’


Whenever you think this difference comes about because of someone’s actions or behaviour, you have what we are going to call a people-problem. It does not matter whether you are right or wrong in your thinking; all that matters is that you are aware.

What this course offers:

• To explore how we can lead/manage teams most effectively.

• How to neutralise problem situations in the workplace.

• What the challenges are?

• What part does conflict play?

• How we manage/resolve conflict 

• To identify our own leadership styles

• Outcomes of different styles for resolving conflict.

Bespoke Training


If you have a particular training need, talk to us. We may be able to provide you with a bespoke course if we have that specialism of knowledge within our  trainers.